Shipping & Returns
Malia Clothing Shipping
All orders are sent from our Head Office in Suva, in the beautiful Fiji Islands.
Please allow 1 – 2 working days for packing and handling and then we will get your precious parcel on it's way. If an item is not available, we will advise you within 2 business days and offer an alternative or a full refund.
For shipping within Fiji
We offer free express shipping within Fiji via EMS for all orders over $100.00.
For international shipping
Malia Clothing uses DHL for all international shipping.
We offer free shipping on all orders over USD $150.
We can ship worldwide to any street address. We don't ship to PO Boxes though- sorry!
International shipping is calculated at checkout. Customers are responsible for customs and import taxes if applicable.
Returns or Refund Policy
Malia Clothing does not accept exchanges but accepts returns/refunds. We ask the following requirements are met:
- The item/s must be in original condition, with tags remaining in place;
- Item/s must not have been worn or washed;
- Items must be sent within 10 days of receiving item/s from Malia Clothing's online shop only;
- Please sight your order number clearly with your return parcel.
The shipping cost/s incurred for returning item/s to Malia Clothing for a refund are not covered or reimbursed unless by the fault of Malia Clothing.
Email your request to firstname.lastname@example.org with the subject line being ‘RETURN’ with your order number.
Please note Malia Clothing are not liable for the loss of item/s being returned. We recommend using a registered postal service.
*All SALE items are non-exchangeable and non-refundable.
Should you change your mind, we do accept returns, items just need to be returned unwashed and unworn within 7 days of receiving the package.
We do love to have sales, and hope that you get to bag a bargain during our sale times, please be reminded though that all sale items are final.
All our items include 9% VAT in accordance with Fiji's taxation requirements.